Frequently Asked Questions
Question about selling
Simply contact us via phone, email, or our inquiry form. One of our agents will schedule a free property evaluation, discuss your goals, and walk you through the next steps—from listing to closing.
The timeframe depends on the location, property condition, and market demand. However, with our targeted marketing strategies, most homes we list receive serious inquiries within 2–6 weeks.
Yes. Our agents conduct a thorough market analysis, comparing similar properties in your area to recommend a competitive and realistic price that attracts buyers while maximizing your return.
Common fees include agency commission, legal/processing fees, and any agreed marketing costs. We’ll explain all costs upfront so there are no surprises along the way.
Not always. Minor touch-ups can improve your home’s appeal, but we’ll advise you on which repairs (if any) are worth the investment and which can be skipped based on buyer expectations.
Question about renting
We typically require a valid means of identification (e.g., national ID, passport, or driver’s license), proof of income or employment, and references where necessary. For corporate tenants, CAC documents may also be required.
Once you select a property and submit the required documents, the rental process usually takes 3 to 5 working days. We’ll guide you through inspection, agreement signing, and payment to ensure a smooth transition.
Yes. In addition to rent, you may be required to pay a caution fee, agency fee, legal fee, and sometimes a service charge (for serviced apartments). We’ll explain all applicable fees upfront with full transparency.
Absolutely. We encourage all prospective tenants to inspect the property before committing. Our agents will schedule a convenient time for you to view the home and ask any questions on-site.
We’re here to help even after you move in. Depending on your agreement, we liaise with landlords to resolve maintenance issues or guide you through the right steps if any concerns arise. Our support doesn’t stop after payment.